Vortex Local Service Agreement

This Services Agreement ("Agreement") is entered into as of the date last signed below by and between Vortex Local LLC ("Company") and the undersigned client ("Client"), collectively referred to as the "Parties."

Definitions

Client Materials – Any content, documents, or resources provided by the Client for service execution.

Company Tools & IP – Software, methodologies, and proprietary systems used by the Company, excluding Client-owned assets.

Confidential Information – Any non-public information shared between the Parties that is designated or reasonably understood to be confidential.

Intellectual Property – Rights associated with creative assets, including copyrights, trademarks, patents, and trade secrets.

Services

Scope of Work – Under this Statement of Work, we will collaborate with you to gather and prepare the appropriate documentation required to request the reinstatement and or verification of your suspended Google Business Profile. We will submit the necessary evidence to Google on your behalf. Please note that while we will make every effort to achieve reinstatement, we cannot guarantee that Google will reactivate your business listing. Should you request modifications to your Google Business Profile post-reinstatement, there will be additional fees.

Service Standards – Services will be performed professionally and in accordance with industry practices.

Limitations – While every effort will be made to reinstate the Client’s business profile, success is not guaranteed. Additional modifications post-reinstatement may incur further fees.

Fees and Payments

Pricing – $499 for reinstating a suspended Google Business Profile; $399 for verifying an unverified listing.

Payment Terms – Payment is due upon completion of services as specified in the applicable SOW.

Ownership and Intellectual Property

Client Ownership – The Client retains rights to all materials they provide.

Deliverables – The Client owns the final deliverables unless otherwise agreed upon in writing.

Confidentiality

Protection – Both Parties agree to maintain confidentiality and prevent unauthorized disclosure of sensitive information.

Exceptions – Confidentiality does not apply to publicly available or independently developed information.

Responsibilities & Restrictions

Client Duties – The Client must provide necessary information and materials for the services to be performed.

Non-Solicitation – The Parties agree not to hire or solicit each other’s employees during the term of this Agreement and for a reasonable period thereafter.

Term & Termination

Client Duties – The Client must provide necessary information and materials for the services to be performed.

Non-Solicitation – The Parties agree not to hire or solicit each other’s employees during the term of this Agreement and for a reasonable period thereafter.

Liability & Non-Payment Recourse

Limitations – The Company’s liability is capped at the amount paid by the Client in the month preceding any claim and is limited to direct damages.

Non-Payment – If the Client fails to pay as agreed, the Company reserves the right to withhold services, pursue collection efforts, and seek reimbursement for legal and administrative costs incurred.

General Terms

Governing Law – This Agreement is governed by the laws of the State of Utah.

Entire Agreement – This document and any applicable SOWs represent the complete agreement between the Parties.